Tier 1

Community Access

Scope of Work

Assistance with social participation, transport accompaniment, daily living skill development, and household tasks.

Does NOT include personal care tasks (showering, toileting, dressing).

Tier 2

Personal Care

Scope of Work

All Tier 1 activities PLUS direct personal care tasks for participants with stable, routine support needs.

Includes showering, toileting, dressing, continence care, manual handling transfers, and medication assistance (prompting and observation only, NOT administration).

Does NOT include health monitoring, clinical observation, or support for participants with complex or unstable health conditions.

Tier 3A

High Intensity Support

Scope of Work

Health Monitoring & Clinical Observation

All Tier 1 and Tier 2 activities PLUS health monitoring for participants with stable chronic conditions.

Includes observation, documentation, and escalation of health concerns.

Does NOT include clinical intervention or treatment.

Tier 3B

High Intensity Support

Scope of Work

Technical Care Tasks

All Tier 1 and Tier 2 activities PLUS
echnical clinical care tasks requiring specialised training and RN delegation.

Represents highest complexity of non-nursing disability support work.

Application Requirements

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To apply, you must provide the documents and evidence required for your chosen tier.

This may include qualifications, screening checks, First Aid, insurance, and role specific training needed for review and approval.

Eligibility Criteria

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Each tier is designed for a different type of support work.

Apply only for the level that matches your qualifications, experience, and scope of practice, with extra evidence required for complex or higher risk roles.

Ongoing Compliance

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After approval, you must continue meeting the standards for your registration tier.

This includes keeping training current, maintaining documents, and completing required reviews, supervision, and compliance updates.

Previous Training & Experience

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Previous training and industry experience may support your application if they are directly relevant to the tier you are applying for.

Additional evidence may still be requested to confirm competency and suitability.

NDWR Assessing Framework

The National Disability Workforce Registrar Assessing Framework sets the benchmarks providers must meet to achieve and maintain certification. It is designed to improve clarity, trust, and accountability across the disability support sector by recognising providers who can demonstrate quality, compliance, and ongoing professional development..

The framework gives providers a clear pathway for verification while helping participants, families, and organisations feel more confident in the services they choose.

Our standards assess areas such as qualifications, compliance, documentation, training, professionalism, and service readiness, with higher levels requiring additional evidence where needed.

By aligning with the framework, providers demonstrate their commitment to quality care, continuous improvement, and recognised standards.

Annual Certification Renewal Requirements

National Disability Workforce Registrar certified providers are required to complete the following each year to maintain their certification status:

  • Submit updated compliance and registration documents

  • Confirm current insurances and relevant clearances

  • Complete any required refresher training or annual updates

  • Provide evidence that core standards are still being met

Additionally, providers delivering higher-risk or more complex supports may be required to submit updated supervision records, role-specific training evidence, or additional documentation as part of their annual review.

Our renewal process is designed to help ensure certified providers continue to meet the standards expected by participants, families, and the wider disability sector.

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Evidence First

Proof-backed verification

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Ongoing Accountability

Standards maintained over time

Excellence

Clear Standards

Clear, consistent standards

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